Privacy Policy

Your privacy matters. Learn how dion88 collects, uses, protects, and manages your personal data with industry-leading security standards.

Last Updated: January 2026

1. Introduction

dion88 ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data of users ("you," "your") who register for and use our online betting platform at https://dion88.cam (the "Website" or "Services").

By creating an account on dion88, accessing the Website, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must not use dion88.

This Privacy Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming policy. All three documents govern your relationship with dion88.

Bank-Grade Security Commitment

dion88 employs 256-bit SSL encryption, secure server infrastructure, and strict access controls to protect your personal and financial data. We adhere to international data protection standards and never sell your information to third parties.

2. Data Controller

dion88 is the data controller responsible for the personal information you provide when using our Services. We operate as an internationally-licensed online betting platform serving the Indonesian market. For questions regarding data processing or to exercise your privacy rights, please contact us at [email protected].

As the data controller, dion88 determines the purposes and means of processing your personal data. We comply with applicable international data protection regulations and maintain strict internal policies to safeguard user privacy.

3. What Information We Collect

dion88 collects several categories of personal information to provide, secure, and improve our Services. The types of data we collect include:

3.1 Account Registration Information

When you register for a dion88 account, we collect:

  • Full legal name (as it appears on your Indonesian national ID / KTP)
  • Date of birth (to verify you are at least 21 years old)
  • Email address
  • Mobile phone number
  • Residential address (city, province, postal code)
  • Username and encrypted password
  • Preferred currency (IDR / Indonesian Rupiah)

3.2 Identity Verification (KYC) Documents

To comply with international anti-money-laundering (AML) and Know Your Customer (KYC) regulations, we collect:

  • Photo or scan of your Indonesian national ID (KTP Nasional)
  • Proof of address (utility bill, bank statement, or government document dated within the last 3 months)
  • Selfie photograph holding your ID document
  • Additional documentation if requested during enhanced due diligence reviews

3.3 Financial and Transaction Data

To process deposits, withdrawals, and betting transactions, we collect:

  • Bank account details (bank name, account number, account holder name) for BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Danamon, BSI transfers
  • E-wallet account details for OVO, DANA, GoPay, ShopeePay, LinkAja transactions
  • Transaction history (deposits, withdrawals, wagers, winnings, bonuses claimed)
  • Payment method preferences

Important: dion88 does not store your full bank account passwords or credit card CVV codes. Payment processing is handled securely by trusted third-party payment providers.

3.4 Betting and Gaming Activity

We automatically log your betting and gaming activity, including:

  • Sports bets placed (markets, odds, stake amounts, outcomes)
  • Casino games played (slots, live dealer tables, game rounds, bet sizes, results)
  • Togel (numbers lottery) and sabung ayam (cockfighting) wagers
  • Bonus usage and wagering progress
  • Session timestamps and durations

3.5 Technical and Usage Data

When you access dion88, we automatically collect technical information, including:

  • IP address and approximate geolocation (city/region level)
  • Device type, operating system, browser type and version
  • Screen resolution and device language settings
  • Referring website or source (how you found dion88)
  • Pages visited, features used, clickstream data
  • Session duration and interaction patterns

3.6 Communications

We retain records of your communications with dion88, including:

  • Customer support tickets, live chat transcripts, and email correspondence
  • Feedback, complaints, and dispute resolution records
  • Survey responses and user research participation

4. How We Use Your Information

dion88 processes your personal data for the following legitimate business purposes:

4.1 Account Management and Service Delivery

  • Creating and maintaining your dion88 account
  • Authenticating your identity when you log in
  • Processing deposits and withdrawals
  • Facilitating betting and gaming transactions
  • Providing customer support and responding to inquiries
  • Communicating important account updates and platform changes

4.2 Legal Compliance and Fraud Prevention

  • Verifying your age to enforce the 21+ age restriction
  • Conducting KYC and AML checks as required by international regulations
  • Detecting and preventing fraudulent activity, multi-accounting, bonus abuse, and money laundering
  • Complying with legal obligations, court orders, and regulatory requests
  • Investigating disputes, policy violations, and suspicious behavior

4.3 Product Improvement and Analytics

  • Analyzing usage patterns to improve platform performance and user experience
  • Conducting internal research and statistical analysis
  • Developing new features, games, and betting markets
  • Testing and optimizing website functionality

4.4 Marketing and Promotions (With Your Consent)

  • Sending promotional emails about bonuses, tournaments, and special offers tied to Indonesian holidays (Idul Fitri, Independence Day, etc.)
  • Personalizing bonus recommendations based on your gaming preferences
  • Notifying you about loyalty program tier upgrades and rewards

Note: You may opt out of promotional communications at any time by adjusting your account preferences or clicking the "Unsubscribe" link in marketing emails. Opting out does not affect essential account-related communications (security alerts, transaction confirmations, policy updates).

4.5 Responsible Gaming Support

  • Monitoring betting patterns to identify potential problem gambling behavior
  • Enforcing deposit limits, loss limits, and self-exclusion requests
  • Providing responsible gaming tools and resources

5. Data Sharing and Disclosure

dion88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only in the following limited circumstances:

5.1 Service Providers and Business Partners

We share data with trusted third-party service providers who assist us in operating the platform, including:

  • Payment processors: To facilitate bank transfers (BCA, BRI, BNI, Mandiri) and e-wallet transactions (OVO, DANA, GoPay)
  • Game studios: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Pocket Games Soft — to provide live casino and slot games
  • KYC verification services: To authenticate identity documents and conduct AML checks
  • Hosting and infrastructure providers: To maintain secure servers and ensure platform uptime
  • Customer support tools: To manage live chat and ticket systems

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Legal and Regulatory Compliance

We may disclose your personal information if required by law, regulation, legal process, or government authority, including:

  • Responding to court orders, subpoenas, or law enforcement requests
  • Cooperating with financial regulators or anti-money-laundering investigations
  • Protecting the rights, property, or safety of dion88, our users, or the public

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your personal information may be transferred to the acquiring entity. You will be notified of any such change via email and given the opportunity to review the new privacy practices.

6. Data Security Measures

dion88 implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes:

  • 256-bit SSL encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols
  • Secure server infrastructure: Data is stored on servers located in secure, access-controlled data centers with 24/7 monitoring
  • Firewall protection: Network-level firewalls block unauthorized access attempts
  • Password encryption: Your password is hashed using cryptographic algorithms and never stored in plaintext
  • Two-factor authentication (2FA): Optional 2FA provides an additional login security layer
  • Access controls: Employee access to personal data is restricted based on role and necessity
  • Regular security audits: We conduct penetration testing and vulnerability assessments to identify and address security weaknesses

While we take extensive precautions to protect your data, no online system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized access to your account.

7. Data Retention Policy

dion88 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7.1 Active Accounts

While your account is active, we retain all account data, transaction history, and betting records to provide ongoing service and comply with AML regulations.

7.2 Closed Accounts

After you close your account (voluntarily or through termination), we retain certain data for:

  • Financial records: 7 years (to comply with tax and AML regulations)
  • KYC documents: 5-7 years (as required by international financial regulations)
  • Dispute resolution records: 3 years
  • Marketing consent records: 2 years

Data that is no longer needed is securely deleted or anonymized so that it cannot be linked back to you.

8. Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

8.1 Right to Access

You may request a copy of the personal data dion88 holds about you. To request your data, contact [email protected] with the subject line "Data Access Request." We will respond within 30 days.

8.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you may update it through your account settings or contact customer support to request corrections.

8.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data under certain circumstances. However, we may be required to retain certain information to comply with legal obligations (such as AML record-keeping requirements).

8.4 Right to Restriction of Processing

You may request that we temporarily suspend processing of your personal data under specific conditions, such as while we verify the accuracy of your information.

8.5 Right to Data Portability

You may request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service provider.

8.6 Right to Object

You may object to the processing of your personal data for marketing purposes at any time by opting out via your account settings or unsubscribing from promotional emails.

8.7 Right to Withdraw Consent

Where we process your data based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, contact us at [email protected]. We may require identity verification to prevent unauthorized access to your account.

9. Cookies and Tracking Technologies

dion88 uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and collect analytics data.

9.2 Types of Cookies We Use

  • Essential cookies: Required for basic website functionality (login, session management, security)
  • Performance cookies: Collect anonymous usage data to help us improve the platform
  • Functionality cookies: Remember your preferences (language, currency, display settings)
  • Marketing cookies: Track your interactions with promotional content to personalize offers

9.3 Managing Cookies

You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of dion88. Most browsers allow you to:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies after each browsing session

10. Third-Party Services

dion88's website and Services integrate with third-party platforms, including game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming) and payment processors. These third parties have their own privacy policies governing how they collect and use data. We are not responsible for the privacy practices of external services.

When you interact with third-party games or payment systems, you may be subject to their terms and policies. We recommend reviewing their privacy statements before providing any personal information.

11. International Data Transfers

dion88 operates as an international platform and may transfer your personal data across borders to countries where our servers, service providers, or business partners are located. These countries may have different data protection laws than Indonesia.

When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected, including:

  • Standard contractual clauses approved by data protection authorities
  • Ensuring service providers adhere to international data protection frameworks
  • Encrypting data in transit and at rest

12. Children's Privacy

dion88 Services are intended exclusively for individuals who are at least 21 years of age in accordance with Indonesian legal standards. We do not knowingly collect personal information from individuals under 21.

If we discover that we have inadvertently collected data from a person under 21, we will delete that information immediately and terminate the associated account. If you believe a minor has provided personal information to dion88, please contact us immediately at [email protected].

Age Verification Enforcement

All users must complete KYC verification by submitting a valid Indonesian national ID (KTP) before making their first withdrawal. Accounts found to belong to individuals under 21 will be permanently closed, and any funds forfeited.

13. Changes to This Privacy Policy

dion88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email if the changes are material and affect your rights
  • Post a notice on the dion88 homepage for 30 days after significant updates

Your continued use of dion88 after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how dion88 handles your personal data, please contact us:

Our Indonesian-speaking customer support team is available around the clock to assist you. We aim to respond to all privacy-related inquiries within 48 hours and data access requests within 30 days.

Your Privacy Is Our Priority

dion88 is committed to transparency, security, and respect for your personal information. We will never sell your data to third parties, and we continuously invest in cutting-edge security technology to keep your information safe. Thank you for trusting us with your data.

How dion88 Protects Your Data

We employ multiple layers of security to ensure your personal and financial information remains confidential and secure.

256-Bit SSL Encryption

All data transmitted between your device and our servers is protected by bank-grade TLS/SSL encryption protocols.

Secure Server Infrastructure

Your data is stored on hardened servers in ISO-certified data centers with 24/7 physical and digital monitoring.

Two-Factor Authentication

Optional 2FA adds an extra layer of protection to your account, requiring both password and verification code to log in.

Encrypted Data Storage

Sensitive information like passwords and KYC documents are encrypted at rest using AES-256 cryptographic standards.

Strict Access Controls

Employee access to personal data is limited on a need-to-know basis and monitored through audit logs.

Regular Security Audits

We conduct penetration testing and vulnerability assessments to proactively identify and fix security weaknesses.

Questions About Your Privacy?

Our team is here to answer any questions about how we collect, use, and protect your personal data. Contact us anytime.

Visit FAQ Page Or review our Terms & Conditions and Responsible Gaming policies.